European Information
We are happy to announce that NuvòKids is now available to all customers in Europe!
Find all the useful information for purchasing from your country with complete safety.
🚚 Shipping to Europe
We ship throughout the European Union for orders of €120 or more. Orders under this threshold cannot be shipped outside of Italy.
- Processing times: Orders are shipped within 1-2 business days of purchase confirmation. For made-to-order collections, shipping may take 2-3 more days, as the garments are picked directly from the manufacturers.
- Delivery time : Generally 5-8 working days , depending on the country.
- Couriers used : We ship with DHL, UPS, Poste Italiane or reliable local partners.
💰 Shipping costs
- Shipping costs for Europe are €19.99 , a fixed price for each order.
- Free shipping is not available , regardless of the amount.
🧾 Taxes, VAT and duties
- NuvòKids operates under a flat-rate scheme pursuant to Law 190/2014.
- Therefore, the prices shown are exempt from VAT and no sales tax is applied.
- For shipments within the European Union there are no customs duties or import taxes .
🔁 Returns and exchanges
- You can request a return within 15 days of delivery .
- Return shipping costs are the responsibility of the customer .
- To start a request, write to: contatti @nuvokids.it
💳 Payments accepted
- Credit card (Visa, Mastercard, American Express)
- PayPal
- Klarna / Pay in 3 installments (if available in your country)
- Apple Pay / Google Pay
🤝 Customer Service
Do you have any doubts or questions?
Write to us in Italian, English, or Spanish!
📧 contact @nuvokids.it
📲 Instagram: @nuvo.kids
✨ Who we are
NuvòKids is an Italian shop that carefully selects clothing for children aged 0 to 16.
We only offer clothing from major brands. Every order is lovingly prepared by a family-run business based in Italy 🇮🇹